Customer Funds

This page includes information on how Fellow Finance Plc manages its client funds. Client funds refer here as cash resource of a customer at the Fellow Finance service. Client funds include all the cash resource transferred to an investment account and received repayments and interests as well as other earned payments.

In all activities, Fellow Finance distinguishes its own assets and customer assets from each other. The management of client funds is organized in a reliable manner. The customer management and accounting systems of Fellow Finance ensure that funds of a single customer can be separated from the total client funds at any time. At the same time, the customer management system includes a record of all peer-to-peer investments made by customers and cash resource associated to these investments as well as the counterparties of all loan contracts. Client funds and their changes can be reliably and consistently monitored either as a whole or one at a time.

Client funds are deposited into bank accounts of several different banks operating in Finland. Fellow Finance manages these bank accounts on behalf of its customers. All the banks are under public scrutiny and are either Finnish deposit banks or credit institutions authorized in another country to receive deposits in Finland. The customer-specific distribution of funds is done within the Fellow Finance's system.The system reconciles the account information of bank accounts daily. Customer-specific account balances are updated to Fellow Finance's service allowing customers to keep track of their funds in a timely manner. In Fellow Finance’s bookkeeping, client funds and own funds are separated.


The management of client funds and Fellow Finance’s own assets as well as their separation is supervised by the auditor of Fellow Finance, operational management and board on a regular basis. Fellow Finance is regulated by the Financial Supervisory Authority of Finland as an Authorised Payment Institution. Fellow Finance can receive customer funds and manage a peer-to-peer marketplace.


In case of any different interpretation of the texts of this Agreement in Finnish and English, the Finnish wording shall be decisive.